Services & Prices 

As an expert Virtual Assistant, I am dedicated to making your life easier! I specialize in project management and have a wealth of experience in providing professional, administrative and technical support to help you and your business operate smoothly and efficiently. I am available to assist with any area of your business that requires extra management, support, and care- from social media platforms to emails and scheduling, marketing, product launching and online teaching courses. I offer three bespoke packages so that you can select the one that works best for you. 

CM1 - $ 500/mo

Expert management and coordinating of projects, files, social media platforms, emails, and schedules.

 

Includes

20 hours of professional support per month so that you can meet your business goals.

 


CM2 - $ 700/mo

 

Comprehensive project management and coordination of social  media platforms, emails, schedules, newsletter set up & blogging.

 

Includes

30 hours of expert assistance per month, enabling you to achieve greater success.


CM3 - $ 1000/mo

In-depth & wide-ranging professional assistance to cover all administrative, management, marketing, & technical needs of your business.

 

Includes

40 hours of comprehensive assistance per month, including an extra hour for FREE!


Note: With each of my packages, clients have the option to include a 30-minute weekly meeting, which will be deducted from the total package hours.

What Exactly The "Value" You Are Getting

As an online entrepreneur, there are a lot of things you need to monitor regularly, and it ranges from the smallest details, like spell checking emails and web content, to the biggest-your company’s vision. Having so much to do off your to-do-list every day, can make you spend hours on small-though important-task, thereby foregoing the important work of putting your concepts into action and solidifying your vision. As a virtual assistant, I have specialized skills and experience that will ensure everything on your list is done quickly, and professionally, allowing you to focus on the bigger picture, which is moving your business forward.

CM1 - $500/MO

General Virtual Assistance
  • Administrative

Proofread and edit documents, calendar management, and web-based surveying

  • Word Processing

Correspondence, business writing & cover letters, reports, proposals, manuscripts, manuals, catalogs, forms & templates in MS Office, menus, handouts, surveys, newsletters, creating PDF documents

  • Spreadsheet

Design, prepare and maintain spreadsheets, database management, forms and templates in Excel, create charts and graphs for spreadsheets

  • Powerpoint

Design presentations, hand-outs

  • Web-based research

Research with written reports

  • Database Services

Database design & data entry

  • Basic bookkeeping

Account reconciliation, billing & invoicing, bill paying

  • Customer Service

Send cards, e-cards, or gifts after sales follow-up calls, special occasions, etc.

  • Meeting/Event Preparation

Invitation & RSVP coordination, PowerPoint presentations, handouts, meeting agendas

  • Transcription

Audio transcription (letters, interviews, meeting minutes, reports, lectures, conferences, voicemails)

Social Media Set Up & Management

Facebook

  • Profile set up
  • Fan Page set up and design (cover & profile photos, custom tabs/sections, etc.)
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc.), and more. All content must be provided by you.
  • Monitor wall posts and respond as necessary
  • Build and increase brand awareness through social activity

Twitter

  • Profile set up
  • Up to 3 tweets per day, 5 days a week. Tweets might include new blog post, photo, promotion, etc. All content must be provided by you.
  • Retweet similar & engaging tweets from followers
  • Monitor tweets and respond to '@' mentions (up to 1 hour per day)
  • Reciprocate follows

LinkedIn

  • Profile set up
  • Input data & photos
  • Company Page Administration

Pinterest

  • Profile set up
  • Pin 1-2 times per day, 5 days a week
  • Seek out relevant pins to engage clients' followers

Google+

  • Profile set up
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc), and more. All content must be provided by you.
  • Input data & photos

Instagram

  • Profile set up
  • Post 1-2 times per day, 5 days a week
  • Seek out relevant posts to engage clients' followers

CM2 - $700/MO

WordPress Blog Management

Content Creation - per post

  • Writing, scheduling, formatting, and publishing
  • Blog posts drafted according to your voice and topic choice
  • Images resized, watermarked (if desired) and optimized for SEO

Content Editing - per post or page

  • Edit previously written post for grammar and readability
  • Website content copyediting and proofreading

Graphic Design - per graphic

  • Blog post graphic designed for Pinterest sharing
  • Coordinating promotion images available: Instagram, Facebook, and Twitter

Email Inbox Management - per month

  • Check one email inbox three times daily, Monday - Friday
  • Answer label and archive all incoming emails
  • Customer inquiry response
  • Meeting scheduling
  • Customer orders and communication

Email Newsletter -  per newsletter

  • Design and send email list content
  • Includes creation of one coordinating graphic per email
            *** Account Set Up - One time 
                   - Email Client subscription not included
General Virtual Assistance
  • Administrative

Proofread and edit documents, calendar management, and web-based surveying

  • Word Processing

Correspondence, business writing & cover letters, reports, proposals, manuscripts, manuals, catalogs, forms & templates in MS Office, menus, handouts, surveys, newsletters, creating PDF documents

  • Spreadsheet

Design, prepare and maintain spreadsheets, database management, forms and templates in Excel, create charts and graphs for spreadsheets

  • Powerpoint

Design presentations, hand-outs

  • Web-based research

Research with written reports

  • Database Services

Database design & data entry

  • Basic bookkeeping

Account reconciliation, billing & invoicing, bill paying

  • Customer Service

Send cards, e-cards, or gifts after sales follow-up calls, special occasions, etc.

  • Meeting/Event Preparation

Invitation & RSVP coordination, PowerPoint presentations, handouts, meeting agendas

  • Transcription

Audio transcription (letters, interviews, meeting minutes, reports, lectures, conferences, voicemails)

Social Media Set Up & Management

Facebook

  • Profile set up
  • Fan Page set up and design (cover & profile photos, custom tabs/sections, etc.)
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc.), and more. All content must be provided by you.
  • Monitor wall posts and respond as necessary
  • Build and increase brand awareness through social activity

Twitter

  • Profile set up
  • Up to 3 tweets per day, 5 days a week. Tweets might include new blog post, photo, promotion, etc. All content must be provided by you.
  • Retweet similar & engaging tweets from followers
  • Monitor tweets and respond to '@' mentions (up to 1 hour per day)
  • Reciprocate follows

LinkedIn

  • Profile set up
  • Input data & photos
  • Company Page Administration

Pinterest

  • Profile set up
  • Pin 1-2 times per day, 5 days a week
  • Seek out relevant pins to engage clients' followers

Google+

  • Profile set up
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc), and more. All content must be provided by you.
  • Input data & photos

Instagram

  • Profile set up
  • Post 1-2 times per day, 5 days a week
  • Seek out relevant posts to engage clients' followers

CM3 - $1000/MO

WordPress Blog Management

Content Creation - per post

  • Writing, scheduling, formatting, and publishing
  • Blog posts drafted according to your voice and topic choice
  • Images resized, watermarked (if desired) and optimized for SEO

Content Editing - per post or page

  • Edit previously written post for grammar and readability
  • Website content copyediting and proofreading

Graphic Design - per graphic

  • Blog post graphic designed for Pinterest sharing
  • Coordinating promotion images available: Instagram, Facebook, and Twitter

Email Inbox Management - per month

  • Check one email inbox three times daily, Monday - Friday
  • Answer label and archive all incoming emails
  • Customer inquiry response
  • Meeting scheduling
  • Customer orders and communication

Email Newsletter -  per newsletter

  • Design and send email list content
  • Includes creation of one coordinating graphic per email
            *** Account Set Up - One time 
                   - Email Client subscription not included
WordPress Site Maintenance
  • Perform backups
  • Update and check the functionality of plugins and themes
  • Monitor and delete comment spam
  • Additional services at your request.
General Virtual Assistance
  • Administrative

Proofread and edit documents, calendar management, and web-based surveying

  • Word Processing

Correspondence, business writing & cover letters, reports, proposals, manuscripts, manuals, catalogs, forms & templates in MS Office, menus, handouts, surveys, newsletters, creating PDF documents

  • Spreadsheet

Design, prepare and maintain spreadsheets, database management, forms and templates in Excel, create charts and graphs for spreadsheets

  • Powerpoint

Design presentations, hand-outs

  • Web-based research

Research with written reports

  • Database Services

Database design & data entry

  • Basic bookkeeping

Account reconciliation, billing & invoicing, bill paying

  • Customer Service

Send cards, e-cards, or gifts after sales follow-up calls, special occasions, etc.

  • Meeting/Event Preparation

Invitation & RSVP coordination, PowerPoint presentations, handouts, meeting agendas

  • Transcription

Audio transcription (letters, interviews, meeting minutes, reports, lectures, conferences, voicemails)

Social Media Set Up & Management

Facebook

  • Profile set up
  • Fan Page set up and design (cover & profile photos, custom tabs/sections, etc.)
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc.), and more. All content must be provided by you.
  • Monitor wall posts and respond as necessary
  • Build and increase brand awareness through social activity

Twitter

  • Profile set up
  • Up to 3 tweets per day, 5 days a week. Tweets might include new blog post, photo, promotion, etc. All content must be provided by you.
  • Retweet similar & engaging tweets from followers
  • Monitor tweets and respond to '@' mentions (up to 1 hour per day)
  • Reciprocate follows

LinkedIn

  • Profile set up
  • Input data & photos
  • Company Page Administration

Pinterest

  • Profile set up
  • Pin 1-2 times per day, 5 days a week
  • Seek out relevant pins to engage clients' followers

Google+

  • Profile set up
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc), and more. All content must be provided by you.
  • Input data & photos

Instagram

  • Profile set up
  • Post 1-2 times per day, 5 days a week
  • Seek out relevant posts to engage clients' followers

CM4 - Short Term Projects

Online Course Launching (Teachable or Udemy)
  • Creating a course
  • Adding information
  • Creating sections and lectures
  • Adding multimedia content
  • Adding a Quiz
  • Adding Comments
  • Embedding Forms and other Materials
  • Bulk Uploading Course Content
  • Marking Lectures as Free Previews
  • Creating a Course Bundle
  • Publishing a Course
  • Building Sales Page
  • Building Email List
  • Social Media Integration
  • Check out Linking
  • Pricing Courses
  • Account, Billing, and Taxes
  • Selling Course (Overview, Marketing, Affiliates, Course Transactions)
  • Managing your School
  • Adjusting Settings
  • Course Administration
  • Student Administration
  • Adding Admins
  • Emails
  • Student Troubleshooting
  • Third Party Integrations (Zapier, Webhooks)
  • Course and Site Maintenance
Promotion
  • Developing contests to promote a business or product
  • Designing contest pages
  • Writing contest rules
  • Promoting contests to contest directories
  • Promoting contests online on company website
  • Promoting contests online through company’s social profiles
  • Promoting contests through company’s email newsletters
  • Tracking progress of contest entries
  • Choosing winners of contests
  • Announcing contest winners
  • Notify winners of contests
  • Distributing contest prizing
  • Distributing coupon codes online
  • Listing your events with local online events calendars
  • Ordering premiums created to hand out
  • Writing white papers
  • Posting white papers online on sites like Scribd.com
Social Media Designs & Templates
  • Complete Canva Social Media Template (FB, Twitter, Instagram, Pinterest) 
  • Digital products (depends but minimum of 2 pages) 
  • Printables (2 pages) 
  • Workbooks (2 pages) 
  • Guides (2 pages) 
  • PDFs (2 pages) 
  • Worksheets (2 pages)
Social Media Set Up & Management

Facebook

  • Profile set up
  • Fan Page set up and design (cover & profile photos, custom tabs/sections, etc.)
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc.), and more. All content must be provided by you.
  • Monitor wall posts and respond as necessary
  • Build and increase brand awareness through social activity

Twitter

  • Profile set up
  • Up to 3 tweets per day, 5 days a week. Tweets might include new blog post, photo, promotion, etc. All content must be provided by you.
  • Retweet similar & engaging tweets from followers
  • Monitor tweets and respond to '@' mentions (up to 1 hour per day)
  • Reciprocate follows

LinkedIn

  • Profile set up
  • Input data & photos
  • Company Page Administration

Pinterest

  • Profile set up
  • Pin 1-2 times per day, 5 days a week
  • Seek out relevant pins to engage clients' followers

Google+

  • Profile set up
  • Post 1-2 updates per day, 5 days a week. Updates might include new blog post, photo, video, promotion, visitor-engaging content (i.e., the question of the day, etc), and more. All content must be provided by you.
  • Input data & photos

Instagram

  • Profile set up
  • Post 1-2 times per day, 5 days a week
  • Seek out relevant posts to engage clients' followers
WordPress Website Development Package
  • Set up website hosting account
  • Configure domain name to point to website
  • Install and set up WordPress on your preferred hosting provider.
  • Choice of any free theme from any of the WordPress Theme designers.  If you would like a Premium theme, you must pay for it in advance
  • Install plugins (5) and widgets (5) to customize your site
  • Customize theme of client's choice with content and graphics provided by client
  • Connect to Social Media (Facebook, Twitter, LinkedIn, etc.)
  • Training on WordPress for client to be able to maintain site
  • Website Speed Test Upon Launching
  • Addition of your Logo to the Header area of the theme
  • Up to 5 Pages with your supplied content and images (About, Services, Contact, etc.)
  • Google Analytics installed, Secured with Askimet
  • Set up of up to 5 sidebar widgets (links, recent posts, recent comments, tags cloud, advertising)
  • Social Media Sharing Integration 2 changes included as necessary
  • 2 Hours of phone training/support
  • 30 Days of unlimited email support
WordPress Site Maintenance
  • Perform backups
  • Update and check the functionality of plugins and themes
  • Monitor and delete comment spam
  • Additional services at your request.

FAQs

  • How does Virtual Assistance work?

I am able to work as your assistant from my own office, using my own software and computer equipment. It’s the hassle-free, cost-effective way for you to achieve your business goals with an expert on board to provide support!

  • Why would I need you as my Virtual Assistant?

There are lots of ways that I can assist you, but the main thing to remember is this: you have a highly skilled individual ready to help, as and when you require my services. It’s flexible, efficient and effective!

  • How do we communicate?

We will use whichever means of communication that you are most comfortable with- I am able to chat with you via email, telephone or Skype and we can use screen-sharing as well as other project management tools as per the project in question. I also offer an optional 30-minute weekly meeting for my clients, should they wish to meet in person.

  • When will you be available to work?

As your virtual assistant, I will complete all the work you require according to my own timetable but will discuss your needs with you from the beginning to ensure that we are the right fit and that your goals are met.

  • What tools and software do you use?

I use a range of online marketing and project management tools to enable the swift and effective completion of each project. If you prefer me to use specific tools compatible with your business and your needs, I am happy to oblige!

  • How do you organize the workload?

I will draw up project timelines to gauge and monitor productivity.

  • How quickly can you complete projects?

Each project is different, and turnaround time will depend on the level of complexity of each project. If you require urgent assistance, we can discuss an appropriate deadline to ensure that your needs are met.

  • How do I know that my information will be secure?

I am committed to treating each client and his or her personal and business information with the utmost respect and confidentiality. I operate a strict policy of nondisclosure and will remove all files pertaining to a client’s project after the work is complete.

  • Can I book a custom package?

Absolutely! If you can’t find exactly what you need from the services listed above, or you want to check that I’d be the right person for the project you are working on, I’d love to hear from you. You can contact me on Skype (CAROLYN95890) or email me at carol@carolynmiciano.com.

"Working with Carol has been great for myself and our entire company. She grew within our company and took over more responsibility to help further our mission statement. Carol is professional and responsible - two characteristics that are most critical in someone working in a virtual environment. We run four businesses - both online and brick and mortar. Carol has been able to insert herself into all of the businesses and provide help. She has become a part of our family and I highly recommend her!"

>>>  Branded Innovation | Doug Holt

testimonial doug holt